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  1. Help Centre
  2. Cashback processing issues

Cashback processing issues

  • I can't scan the product barcode / I am getting an “Invalid barcode" message
  • I received a message saying my receipt had been used, will my cashback still be processed?
  • Why did I receive a message claiming information was missing from my receipt?
  • Why is my receipt picture deemed too blurry?
  • What happens to my cashback if my receipt date was not valid?
  • I believe the amount refunded is not correct
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